
FREQUENTLY ASKED QUESTIONS
Question Related To SunRise Products
Supper Mirror HPS lamps are super HPS lamps, which flasks have an internal lateral mirror dusting (integrated reflector).
Lamp operation in the open environment leads to lamp surface and reflector inner surface dirtying. The upper part of the lamp faced to the reflector is coated with the film of dirt. Such dirtying leads to drastically drop of luminous flux f
Our HID lamps can last about 15,000 average life hours. This rating is based on when the lamp will completely run out. It does not factor in loss of intensity or color. HID lamps lose intensity and color through normal use. This is fine for a warehouse, but when using for plant growth, these losses will result in poor plant growth performance. Therefore, professional horticulturalists would recommend you replace your lamps after 7000 hours of use. This equates to using your light 16 hours a day for one year.
No! BT-56 and BT-37 are just two types of bulb shapes. They will provide the same intensity and color. BT-37 is a physically smaller lamp and is easier to ship and handle.
We have several types of lamp shapes for your preference.
All of our reflectors have built-in socket so that you do not spend extra.
Our advantage is to provide best-value products, yet comparable quality and service. We have not yet gained the advantage of carrying economic nutrients.
The UL listed ones are too expensive to invest at current stage, while non-UL listed LED lights are illegal to sell in the US. As soon as we engage manufacturers who have both UL approval and good price, we will offer it to you!
Questions Related To Purchase
We are wholesale only supplier. The minimum requirement on the first-time order is $3,000, and $5,000 for the following orders. The quantities of each sku should be more than 10. Please notice that your dollars are worth more to buy our products.
We partner with UPS to make deliveries and your orders usually arrive to your door no more than 5 business days. Please note that due to the dramatic increase of demand for our products, your first order will take up to two months to arrive.
Yes, we offer free shipping across nationwide!
No. In order to maintain our competitive pricing, we do not sell in smaller quantities fewer than one pallet.
Yes, we do. Every account manager carries certain amount of samples. After consulting with the assigned account manager, you are welcome to order our sample products before purchasing.
My Account is designed for clients to see our wholesale prices and place orders. In order to have your own account, you would need to become our clients first. Our account manager will then set it up for you. You will be using it to place orders to avoid unnecessary miscommunications.
No. While full payment is required before shipping, please do not transfer wires until your account manager clears all questions related to the order with you.
General Knowledge Questions
HID lighting stands for High Intensity Discharge, which is a special type of lamps that is much more intense and brighter than other types of lighting bulbs available, and therefore, bring more light to plants. An HID lighting system consists primarily of a ballast, reflector and HID lamp. The ballast acts like the engine to convert and drive energy to illuminate the lamp.ID lighting stands for High Intensity Discharge, which is a special type of lamps that is much more intense and brighter than other types of lighting bulbs available, and therefore, bring more light to plants. An HID lighting system consists primarily of a ballast, reflector and HID lamp. The ballast acts like the engine to convert and drive energy to illuminate the lamp.
HID lamps usually have High Pressure Sodium (HPS), Metal Halide (MH), Mercury Vapor and Low Pressure Sodium. The HPS and MH systems typically use in plant growth.
MH lamps provide more of the blue/green spectrum, which is ideal for leafy crops and plants that are in a vegetative growing stage. MH lamps provide a more natural appearance in color and are typically good for plants that have little to no natural light available.
HPS lamps provide more yellow/orange/red spectrum, which is ideal for most plants that are actively fruiting and flowering. HPS also works very well for growers looking to supplement natural sunlight.
Ideally, horticulturalists will use MH to grow their plants and HPS to fruit and flower their plants.
Color Temperature is not how hot the lamp is. It represents the relative whiteness of a piece of tungsten steel heated to that temperature in degrees Kelvin. HPS has a warm (red) color temperature of around 2700K as compared to MH at 4200K, which has a cool (blue) color temperature. It is important to remember that the CRI readings of two lamps cannot be compared if their color temperature is unequal. For example, The CRI 22 of HPS incomparable to CRI 70 of MH because the color temperatures are different, such as 2200K of HPS and 4500K of MH.
Lumen is the unit used in measuring the amount of light given off by a light source. The higher the lumen, the more efficient the source is producing light. Traditionally, lumen efficacy has been the benchmark of a lamp’s ability to grow plants; the brighter the lamp the better the plant. However, studies have shown that a broader color spectrum lamp performs better for plant growth than a lamp with high lumen output.
Traditionally, fluorescent lighting is used for seedlings, cuttings and plants with a low level of lighting requirements. In comparison, HID is used for established plants and plants with higher light-level requirements.
However, current fluorescent lighting technology has made T5 fluorescent lighting popular for horticulturists, which is the latest in plant growth lighting. Due to T5's relatively lower prices and low heat and energy consumption, it is popular and economic for horticulturalists to grow a broader array of plants.
An average lighting system will increase your electricity cost about $8 to $20 per month. The exact amount depends on the wattage of the system and the number of hours operated.
To calculate your electronic cost: (Bulb wattage X hours of operation / 1000) = kilowatt-hours of electricity used. Example: a 1000W lamp running for 16 hours will use 16,000 kilowatt-hours.
(Power bill rate per K/hr X the number of K/hr) = the cost for that amount of hours.
Electronic ballasts are generally more efficient at converting electricity into usable light. Since your power bill is based on kilowatt-hours, not efficiency, a 1000W electronic ballast will cost you about the same as a 1000W HID ballast to operate. However, the technology of high wattage electronic ballasts is much less developed, while HID ballast’s technology is very matured and stable.
Lighting systems are available in a variety of voltages. The standard used by most gardeners is 120V/60 Hz which plugs into a standard wall outlet. Other voltages may require special circuits and receptacles. Please contact a licensed electrician if you want meet special voltage requirements and never exceed more than 75% of the rated ability of the fuse/breaker.
No. Electric companies base your electrical bill on wattage, not voltage or current. While ballasts wired for 240V will draw less current and run a little cooler than one wired for 120V, it would not save you money on your electric bill.
This depends on the type of plants and whether you have natural sunlight available to your garden. As a general rule, when you are in a vegetative stage of plant growth and you have no natural sunlight, run your lights 14-18 hours a day. If you have natural sunlight, it will vary because the sunlight may or may not be direct. It will take a little experimenting to find the best length of time to run your lights. If you are actively fruiting and flowering, the rule is to run your lights 12 hours a day if you have no natural light.
The higher the wattage the further away you want the light to be from your plants due to the amount of heat. HID lighting will be further away than a fluorescent fixture because of this. When mounting your lighting fixture take into account the type of plant and how tall the plant will grow. You want to keep the light as close as you can, but not so close to burn the plant. A simple rule is "if it is comfortable for the back of your hand, it will be a safe distance for your plants". Please do a little research on the type of plants, which will help you, determine how much or little light your plants like. With fast growing plants, you may need to check the hanging height on a regular basis as plants that get too close to the lamp will be severely burned.
The size of the garden area will determine the wattage you need. If we assume that the plants will get no sunlight, a 1000W light will cover about 7 x 7 feet of growing area. A 600W will cover 6 x 6 feet, a 400W will cover 4 x 4 feet, and a 250W will cover 3 x 3 feet. These sized areas would be considered the "Primary Growing" areas. These lights will light-up larger areas, but plants placed outside of the Primary Growing area, will stretch and bend toward the light; a phenomenon called phototropism. Please keep these areas of coverage in mind when using multiple fixtures. The best results occur when the areas of coverage overlap.
No! The internal components of the ballast are designed to send the correct voltage and current for the rated lamp. Mixing lamps and ballasts will result in premature failure and the warranty will not cover it. Please consider the size area you want your garden to be prior to making a lighting purchase.
Typical manufacturers do not state that gloves are required when handling HID lamps. However, it is recommended that your hands be thoroughly washed prior to handling HID lamps though since the handy oil may reduce the lifetime of the HID lamps.
Warm water and mild dish soap are the best to cleaners. Please also maintain the highly reflective finish. Please avoid bleach, ammonia and other harsh or abrasive cleaners.
Fans will help the plants transpire and keep temperature relatively lower. You want the plants to transpire as much as they need to.